Department Policies

Automated License Plater Reader (ALPR) Policy

The Irwindale Police Department has utilized Automated License Plate Reader (ALPR) systems to locate stolen vehicles and wanted persons associated with known vehicles. The Irwindale Police Department stores all data records associated with the ALPR program on secure servers. It is the policy of the Irwindale Police Department to utilize ALPR technology to capture and store digital license plate data and images while recognizing the established privacy rights of the public. The Irwindale Police Department has strict guidelines and policies regarding the use, storage, dissemination, and retention of ALPR records.

In compliance with Senate Bill (SB) 34, a copy of the Irwindale Police Department ALPR Policy (PDF) is available for public review.

Questions regarding the Irwindale Police Department's ALPR program can be directed to the ALPR Administrator at (626) 430-2238 or via email.

Police Department Policy Manual

A copy of the Irwindale Police Department Policy Manual (PDF) (revised February 16, 2018) is available for public review.

Disclaimer: The Irwindale Police Department's policy manual is current as of the date indicated. It is a living document that is subject to constant change, however. New laws, court decisions, City Council policies, new methodologies and other factors dictate the need for a continual review of these policies, initiating revisions where necessary and appropriate. As changes occur, the most current policies will be posted on our website in a timely manner.

Requests for an official and current copy of a department policy may be made pursuant to the provisions of Policy Section 808 et seq. – Records Maintenance and Release.

Questions regarding the Irwindale Police Department's Policy Manual can be directed to the Chief of Police at (626) 430-2236 or via email.

Personnel Complaint Policy and Personnel Complaint Form

The Irwindale Police Department takes seriously all complaints regarding the service provided by the Department and the conduct of its members.

The Department will accept and address all complaints of misconduct in accordance with department policy and applicable federal, state and local law, municipal and county rules and the requirements of any collective bargaining agreements.

It is also the policy of this department to ensure that the community can report misconduct without concern for reprisal or retaliation.

Citizens wishing to make a complaint about the conduct of any department member are encouraged to do so in writing using the following form. Complaints will also be accepted orally, either in person or on the telephone. Download the Personnel Complaint Form (PDF)

On Duty Watch Commander Phone Number: (626) 430-2242

View the department's Personnel Complaint Policy (PDF).